With several years of experience and some new data, it is time for the industry to re-evaluate and move beyond the concierge and enhance the workplace experience through community-building. This […]
Author Archives: ncakey
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Feb
Feb
September 21, 2017 Lara O’Keefe, Bisnow National The way people travel is changing. Technology is not only shaping the way in which people share their experiences, it is also shaping […]
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Jan
Jan
With the Minnesota Vikings now in the Championship game, it’s more fitting than ever that the NCA-Minnesota Chapter Concierges are playing a huge role in the biggest sporting event of […]
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Dec
Dec
by Vanessa Hernandez, CNCA What makes a Concierge great vs. good? That is a question we are asked all the time; one that lingers in the back of my mind […]
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Oct
Oct
The National Concierge Association – Greater Houston Chapter (Pre-Charter) invites you to join us as we work to create an esprit de corps among concierges and hospitality industry professionals in […]
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Aug
Aug
Hurricane Harvey has devastated the Greater Houston area causing many without shelter, food, access to clean water, and no power. The National Concierge Association has set up a GoFundMe Account […]
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Apr
Apr
Photo above: Shannon Boland, far left, is the top concierge at Chicago’s LondonHouse luxury hotel. (Phil Velasquez / Chicago Tribune) By Alison Bowen – Contact Reporter Chicago Tribune The time […]
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Mar
Mar
Please join us for the 19th Annual NCA Education Conference in Houston! August 17th to 19th Hotel Derek, Houston, TX ***View and download the Conference-Agenda and Registration Form.*** > NCA-Conference-Agenda-2017 > 2017-Conference-Registration
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Sep
Sep
These influencers have dozens of daily opportunities to send customers your way. Give them a reason to. by: Joni Sweet When you’re staying in a new city, whom do you […]
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Sep
Sep
A Huge Thank You and Kudos For All The Hard Work To Our Fabulous Hosts The NCA-Chicago Chapter! THANK YOU TO ALL OUR AMAZING CONFERENCE SPONSORS & SPEAKERS! From delicious […]