20th Anniversary – NCA Education Conference

August 23-25, 2018 at The Guest House at Graceland
Memphis, Tennessee

Online Registrants – Please read all Conference Polices in the document below prior to registering.

Conference Schedule & Speakers

Conference Schedule & Speakers

Thursday, August 23 – The Guest House at Graceland

– TEAM Meeting (NCA Board Members only) 9am-3pm
– Breakfast is served at 8am
– Morning Session 9am-12pm
– Afternoon Session 1-3pm
Includes Welcome to Memphis’ Insider’s Mojo fam tour!
– Welcome Reception: 6-7:30pm

Friday, August 24 – Domino Event Center at St. Jude Children’s Research Hospital

– NCA Membership Meeting at 8:30am (includes breakfast)
– Tour & Philanthropic Activity at St. Jude at 10am
– Lunch & Presentation – “Dealing with Natural Disasters in the Workplace”
panel discussion with NCA Member, Maggie Walker, CNCA, moderator; Brenda Kolenda, CNCA; Rebecca Thompson, Affiliate; Carol Mullikin, CNCA
– Visit to National Civil Rights Museum (ticket included in registration) 3-5pm

Saturday, August 25 – The Guest House at Graceland

– Mayra Belen, NCA Member and Senior Concierge, University of Pennsylvania from 9-10am
Health System (Penn Medicine), Philadelphia, Pennsylvania
– Taj Ma Heal
– Jimmy Ogle, Memphis Historian from 10-11am
Historic Memphis to Modern Memphis
– Timothy Flohr, Instructor, University of Memphis Kemmons
Wilson School for Hospitality and Resort Management and from 11:15am-11:45pm
– Jeanne Marie Cummings, Program Coordinator, Welcome to Memphis
Trends Shaping the Future of the Concierge Profession 11:45am-12:15pm
– Faith Morris, Chief Marketing & External Affairs, National Civil Rights Museum 12:15pm-2:30pm
Keynote Luncheon: Civil Rights Movement & MLK50: Where Do We Go From Here?

FREE TIME:  2:30-5pm

Gala Dinner and Awards from 6-10pm

Please note that times are approximate and subject to adjustments when necessary.

Sign up online: http://www.nca.memberlodge.org/event-2888316