The National Concierge Association grants “NCA Certified Concierge™” status to NCA Concierge members based on consistency of Concierge services excellence, continuing education with the hospitality industry, community involvement and activity in the organization. Once approved for the designation, NCA Certified Concierges™ are entitled to wear the distinctive gold pin signifying his or her inclusion in the elite corps of NCA Concierge professionals.
To qualify, the individual Concierge must first become a member of the National Concierge Association and become a certified attendee of the NCA Orientation session and complete all requirements of the NCA Certification program including a written essay and exam, interview with the National President and NCA Chief Executive Officer, and be approved by majority vote of the NCA Executive Board of Directors.
To learn more about the NCA Certified Concierge Program contact us:
(612) 834-7295 or email at: info@NCAkey.org.
To become a concierge member of the NCA, simply click here to join the NCA.
Our NCA Certified Concierges List
At Large Certified Concierges
Sergio Blancarte, Concierge
Club Concierge Connectivity, Latin America
sblancarte@clubconciegeconnectivity.com
Jean-Louis Bolar, Concierge
1522 on the Lake Condominiums, Milwaukee, Wisconsin
blackjack1223@yahoo.com
Jenny Crossland, Corporate Concierge
Stream Realty – Trammell Crow Center, Dallas, Texas
jcrossland@streamrealty.com
Madaly Finstad, Concierge
O.C. Tanner, Salt Lake City, Utah
nca.mfinstad@gmail.com
Jesse James Jennings, III, Lead Concierge
Greystar/The Guild, Charleston, South Carolina
Jesse.Jennings@greystar.com
Tina Kelley, Owner
Crystal Carriage Concierge, Melbourne, Florida
tina@crystalcarriageconcierge.com
Carol Mullikin, Special Events Concierge
City of Houston – Houston Public Library, Houston, Texas
camullikin@gmail.com
Candace Rozell, President and CEO
Concierge Connection, Inc., Dallas, Texas
candace@conciergeconnection.org
Amy Vance, President and CEO
Eco Modern Concierge LLC, Houston, Texas
amy@ecomodernconcierge.com
Monee Williams, Owner / CEO
Time Managed LLC, Marietta, Georgia
monee@timemanagedllc.com
Lindsay A. Maxwell-Stewart, Founder and CEO
Alexander Recruiting, LLC, Houston, Texas
Lindsay@alexanderrecruiter.com
Ugochukwu Asiegbu, Owner and Founder
The Presidential Concierge, South Africa
ugo@thepresidentialconcierge.com
Arizona Chapter – Certified Concierges
Bridget Berry, Concierge Manager
The Rocks, Scottsdale, Arizona
bberry@troongolf.com
Dora Henry, Concierge
Desert Mountain, Scottsdale, Arizona
dhenry@DesertMt.com
Shani LaPlume, Luxury Travel Concierge
Protravel International, Scottsdale, Arizona
Shani.laplume@fairmont.com
Clara Ponce, Gold Concierge
Sanctuary Camelback Mountain Resort & Spa, Paradise Valley, Arizona
Clara.ponce@gurneysresorts.com
Diane Schure, Concierge/Owner
Carefree, Arizona
dschure@laurelgroup.net
Barbara Siewert, Concierge/Owner
Wild West Concierge
Luis Terrazas, Associate Concierge Director Community Engagement
The Phoenix Theatre Company
l.terrazas@phoenixtheatre.com
Sunny Clawson, Concierge
Arizona Biltmore
sunny.a.clawson@gmail.com
Chicago Chapter – Certified Concierges
Joyce Fong, Chef Concierge
Chicago Athletic Association Hotel, Chicago, Illinois
joyce.fong@chicagoathletichotel.com
Anthony Gates, Concierge
The Gwen Hotel, Chicago, Illinois
agatesconcierge@gmail.com
Annie Opaltchenski, Concierge
Corporate Concierge Services, Chicago, Illinois
aopaltchenski@corporateconcierge.com
Polly Pancoe, Concierge/ Owner
Hotel Reservation Management Inc., Chicago, Illinois
Polly@hrmchicago.com
Judy Sunvold, Manager, Conference Services & Concierge
Loyola University Chicago, Chicago, Illinois
jsunvold@luc.edu
Flor Sigaran, Concierge
Chicago Athletic Association Hotel, Chicago, Illinois
fsigaran@chicagoathletichotel.com
Terri Kolzow, Concierge
The Palmolive Building, Chicago, Illinois
tkolzow@palmoliveconcierge.com
Minnesota Chapter – Certified Concierges
Pat Brengman, Director of Concierge & Guest Services
Minneapolis Club, Minneapolis, Minnesota
patb@mplsclub.org
Charlene Bergstrom, Concierge
Era on Excelsior/Bigos Mgmt, St. Louis Park, Minnesota
cbergstrom@tbigos.com
Judy Edwards, Concierge/ Owner
Ticket Concierge MN, Plymouth, Minnesota
Jedwards26@comcast.net
Sara-ann Kasner, Concierge/ Owner
Concierge Services By Sara-ann LLC, Minneapolis, Minnesota
saraann@conciergeservicesbysaraann.com
Nancy Keyes, Concierge/ Owner
Concierge Calling, LLC, Edina, Minnesota
Keyesnm@gmail.com
Sierra Spicer-Zimmerman, Donor Relations & Volunteer Coordinator
Three Rivers Park District, Plymouth, Minnesota
sierra.spicer-zimmerman@threeriversparks.org
Nicolle Toth, Concierge
Transwestern Asset Services, Minneapolis, Minnesota
Nicolle.toth@transwestern.com
Amy Wasik, Concierge/ Owner
Simply MAJIK, Maple Grove, Minnesota
info@simplymajikmn.com
Michelle McManus, Owner
The Virtual Concierge, Saint Paul, Minnesota
thevirtualconcierge@yahoo.com
Stacey Jensen, Owner
Corner House, Development Director, Hugo, Minnesota
stacey@cornerhousemn.org
Marnee Povitz, Owner
Beach Club, Resident Relations Specialist, Minneapolis, Minnesota
marnee.povitz@aircommunities.com
Washington, DC Metropolitan Area Chapter – Certified Concierges
Tonia Boone, Corporate Concierge
Classic Concierge, Inc., Arlington, Virginia
tboone@classicconcierge.com
Anthony Curtis, President
Classic Concierge, Inc., Arlington, Virginia
acurtis@classicconcierge.com
Fred Johnson, Concierge
First Baptist Church of Glenarden, Landover, Maryland
fjohnson@fbcglenarden.org
Monique Miller, Resort Concierge
Club Wyndham, National Harbor, MD
Monique.Miller@wyn.com
Katreichia (KC) Mitchell, Lead Concierge
Classic Concierge, Inc., Forestville, Maryland
kcmitchell@classicconcierge.com
Yolanda Nelson, Concierge Owner
The Nelson Manor, Fort Washington, Maryland
yolanda@thenelsonmanor.com
Peggy Tourial, Concierge
Classic Concierge, Inc., Washington, DC
ptourial@classicconcierge.com
Michael Vann, Concierge
Black Tie Martini, Maryland
black.tie.martini@gmail.com
Marilyn Lacy, Concierge
First Baptist Church of Glenarden, Landover, Maryland
mlacy@fbcglenarden.org
Christian Saffo, Concierge
Classic Concierge, Inc., Arlington, Virginia
csaffo4@gmail.com
Tonya Stephens, Concierge
Classic Concierge, Inc., Arlington, Virginia
tstephens@classicconcierge.com
Pamela Toles, Concierge
Classic Concierge, Inc., Arlington, Virginia
ptoles820@gmail.com
Tonya Turner, Concierge
Retail Concierge, Maryland
tonyaturner37@yahoo.com